Advertiser: 365Tickets IE experience gifts
Path: Gifts > Experience Gifts
Category: Bike Tours
Description: This is the text for the Frequently Asked Questions that applies to this specific tour.
(Q) Are reservations required?
(A) A reservation is required due to a limited number of spaces on the tour.
(Q) Is there a student rate available for this tour?
(A) No, the flat rate of £32 applies to all ages and includes a drink at a beautiful 400 year old pub
(Q) What is your cancellation policy?
(A) We have a 72 hour cancellation policy for a full refund. If you miss the tour for any reason, we'll gladly reschedule you on another available tour anytime for up to a year. If you can't make it, it is a good idea to email us ahead of time.
(Q) Do tours run all year round?
(A) The River Thames tour is by reservations only. Please check the scheduling info on the tour page. Basically, if you can book it on our website, we're running it. And if not, do consider a private tour - if you have a decent size group (7+) or are willing to pay slightly more for the privilege, we will gladly create a bespoke tour for you at any time of the year.
(Q) Where is the meeting point for the tour?
(A) The morning and evening tours meet directly outside Southwark Underground Station (Jubilee Line) where you will see your guide with one of our beach cruiser style bikes and holding a sign.
(Q) Is the tour difficult?
(A) There is a lot more road riding on this tour so you must be confident on a bike. It is not strenuous but is a little bit longer and a touch more intimidating than our Royal London Tour.
(Q) What happens if it rains?
(A) We run tours rain or shine and have plenty of rain ponchos. We find tours in the rain to be a different kind of fun and an even more fun memory! If you have a reservation and the weather is really bad, you are welcome to reschedule the tour for any other day for up to year.
(Q) Do we take a break on tour?
(A) Yes. We stop about half way into the tour for a drink at a 400 year old pub (drink included).
(Q) Where does the tour end?
(A) Both tours finish at the same place they start.
(Q) Do we go inside the sites?
(A) No, the bike tours are an overview of the sites and more about getting a feel for the city. However, on private tours you can arrange to take extra time at the sites if you'd like to go inside.
(Q) Will we be able to take photos?
(A) Yes. There will be a chance to take many photos at the designated stops.
(Q) Is there a space to store bags or luggage?
(A) We do have limited space for luggage to be left in our garage, and you can strap smaller bags to the rack on the back of our bikes.back of our bikes.
(Q) Do you provide the bikes?
(Q) Can I supply my own bike?
(A) You are welcome to bring your own bicycle. Our insurance only covers the theft of our own bicycles, so please do bring your own lock for the lunch stop.
(Q) Do you have children's bikes?
(A) We do have a limited amount of children's bikes and baby seats. Unfortunately there are no tag-alongs available for this tour. You and your children will need to be comfortable cycling alongside traffic for this tour, so if you are at all unsure about your child's ability to cycle on the roads in London, the Royal London Tour might be the better option for you. Please be sure to specify in the NOTES of your booking.
(Q) Can an adult ride on the tandem?
(A) No. Our tandems are known as tag-alongs which attach to adult bikes and are designed for children up to about the age of five years old..
(Q) Are helmets provided?
(A) Yes. You are not compelled by law to wear helmets in the UK, but we have more than enough for everyone so the choice is entirely yours.